Perspective Capture Questions: Business Metric Requirements Area:
a) What are the Operational and Capital Cost Metrics utilized for this engagement?
These metrics are often associated with cost metrics associated with the specific engagement.
b) What are the positive return business metrics utilized for this engagement?
These metrics are often associated with positive business metrics like: profit, revenue, efficiency, market share and compliance attainment.
c) How are new projects accounted for? (example: TCO)
d) How does the organization account for the initial cost of a solution?
e) How does the organization handle the cost benefit analysis of a new solution?